Because of the global pandemic, today’s business landscape is a highly competitive market —presenting a hotbed of innovation as businesses devise new models to recover growth. As a result, companies must seek ways to stay ahead of the curve and stand out from their competitors.

Managing business processes can be an overwhelming task, but it can help increase its bottom line and profitability when an organisation improves its processes. Credentials are one of the tools that can improve business processes in organisations. Implementing a secure credentialing solution can result in benefits like increased productivity, lowered training costs, improved quality control, and reduced project delays, among others.

What Is Credential?

The credential or certification is changing. Traditionally, credentialing bodies award a physical document (a “paper certificate”) to learners who complete the required training. This document then serves as proof of their achievement, which they can share with potential employers and other stakeholders in their careers.

There are many types of credentials, including certificates, licenses, badges, and other certifications, awarded to individuals or companies. Ranging in complexity, these documents can verify education, training, work experience, and areas of expertise.

Today, digital technology has advanced this paper-based process. While paper credentials have been around for decades, new standards enable the creation of digital credentials that are portable, verifiable and tamper-proof.

These digital credentials are backed by trusted organisations, such as universities, companies, and nonprofits. So once you earn it, it’s instantly verifiable by anyone who sees it—meaning they can trust that it is authentic and represents real value.

Credentialing has become more commonplace in various industries; no longer is it reserved for the healthcare industry and academia. It has become a standard method for ensuring that individuals have the knowledge, skills, and abilities required to perform their jobs.

Why is Credentialing Important?

Credentials are a critical part of the IT ecosystem — from basic user certificates to more advanced digital credentials that secure identities and enable encryption. In addition, as more organizations move to “work from anywhere” models, digital credentials and the technologies that support them will be a vital part of maintaining a high-quality experience while protecting the security and privacy of corporate data.

Credentialing has become an essential tool for organizations to verify information quickly and easily. For example, if you need to hire someone with a particular skill set, you have a way to confirm that they have that skill set before offering them a job. Without credentials, it would be up to the individual to prove their qualifications which could take time and require physical verification from various sources through tedious documentation.

How Credentials Can Improve Business Processes

From construction to healthcare to the IT industry, credentials are essential in almost every industry. It can improve business processes by providing a unique, tamper-resistant identifier that enables secure, automatic identification of people, devices, and products. From lowering theft to streamlining operations, credentials are trusted forms of identification used daily to help businesses run more efficiently and effectively.

Here are some of the ways credentials can help meet business process improvement goals:

Eliminate paperwork: When employees have their certificates stored digitally, paperwork is reduced or even eliminated, thus saving time and reducing manual work. There’s no more searching through files or digging through cabinets to find documents such as resumes and certificates. Instead, the information is readily available on the platform and can be accessed whenever needed.

Faster onboarding: Businesses spend a lot of time onboarding new employees, customers, or vendors (and it only gets worse during busy seasons). Employees need to fill out paperwork, and HR must verify those documents. There are also background checks that have to be done by the employer before someone is hired. Through credentialing, readily-available information and documents are on hand for identification and verification purposes.

Gain insights into workforce performance: One benefit of storing credentials in a centralized place is that you can see at a glance how qualified your workforce is and what certifications are most prevalent in your organization. HR teams can then use this information to support decisions about training programs for your employees, leading to increased retention and potentially lower costs for employee turnover.

Improve compliance: With a digital credentialing system, you always know who has which credentials, their expiration dates and when their training needs to be refreshed. This makes it easier to stay on top of compliance issues, so you don’t have to worry as much about fines or other penalties from non-compliance.

Decrease risk of security breaches: Automated identity management makes it easier for administrators to locate accounts that are no longer in use or need to be disabled, reducing the risk of unauthorized access to critical corporate data. Credentials for authentication also provide additional levels of security when accessing sensitive information and applications, helping protect your organization from internal threats.

Enhance brand reputation: Credentialing can help differentiate your company from others. For example, customers may feel more comfortable doing business with you if they know that your staff meets specific education, training, or experience requirements. In addition, companies can use credentials as a marketing tool to attract new clients.

Why Invest In A Digital Credentialing Platform?

In today’s world, there is a high demand for individuals and organizations to gain skills and accreditations. The current process of issuing paper certificates or uploading pdf documents to a website is time-consuming and expensive. Moreover, individuals and organizations often have to share several sets of their credentials with different parties (e.g., employers, universities, government agencies), which results in multiple copies that cannot be readily verified and are not up-to-date.

One of the trusted platforms, Q-Servi, solves all these problems by enabling organizations to issue a single, reusable, decentralized, digital credential using blockchain technology. It is designed to easily integrate with existing systems and processes and provides credential holders with full control over the disclosure of personal information.

Because of this advancement, credentialing has indeed been proven to benefit both individuals and organizations. For the individual, it validates their skills and abilities in a way that demonstrates their expertise to others. As every industry has become more specialized and competitive, credentials have become a crucial tool in gaining employment or promotion. Meanwhile, for organizations, credentialing can be used as a foundation for building workforce capacity, assuring the quality of care, identifying skill gaps and training needs, and setting standards for certain positions.

To learn more about how credentialing can improve your business processes, contact us via the form below.

To learn more about how Q Services can help your organisation, get in touch via the contact form: